Have you ever noticed that companies with profit sharing perform the best, have happier employees with fewer turnovers; but it's the customer that really benefits the most? If this is really true why don't all companies have profit sharing? I don't have the answer, but I will show you why I believe everyone wins with a company whose philosophy is to provide profit sharing. Business can be compared to a wheel, and in order for it to run smoothly it cannot have any gaps or dents. The wheel consists of three parts; a company, employees and customers. If one part is missing, the wheel will not function. With profit sharing there are three winners; the company, the employees and the customers, a perfect smooth running wheel.
The company benefits with increased profits; these profits are due to cost savings, higher employee production and increased revenue from sales and service. By providing profit sharing with every employee, it creates an atmosphere of ownership and pride. Each employee develops the mindset of an owner and therefore works harder, smarter, more efficiently and creatively. With this mindset the employees see themselves as part of the team and like every successful team expect everyone to pull their weight and do a great job. When the company does well, so do all of the employees, everyone benefits. Operational costs are reduced because employees are looking for ways to do things more efficiently. Company supplies will last longer as no one wants to waste them; they are looking for savings to be passed along to them. Employees who work in this team environment have more fun at work and have less stress in their lives, less sick days and fewer turnovers. Employee turnover is not only disruptive to any company, but very costly with hiring and training.
However, the real winner of profit sharing is the customer! The customer will benefit with superior service. Superior service has to start with the positive attitude of the service provider. Happy employees make happy customers. Positive, can do attitudes, will be immediately recognized by the customer, as they will be seen as the special person they are. When customers are treated the way we would like to be treated, we know the end result is success. A happy satisfied customer will not only continue to do business with your company, they will also recommend your company to others. This is the best form of advertising. Word of mouth from people you know. Before today and during this recession, the customer has and will decide who wins and who looses. Treat your employees and customers as "Gold" and you will have a great company.
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