Employee Retention - Protecting Your Most Important Asset

As a C-level Executive, are you nervous about the staying power of your nervous top performers?

If you aren't you might want to take a deep breath and get prepared for those " fleeing the ship".

Top level performers ( usually the upper 10%) from a performance perspective have carried the workload while: profits and company stability have shrunk: fellow employees have been terminated and layed off: customer satisfaction dissatisfaction has increased: attention to quality has declined" pay increases and incentive bonuses are nonexistent.

Get the picture?

As the recovery continues ( and yes it will continue albeit very slowly) these highly valued employees will both be sought out by headhunters as well as they will independently seek out opportunities. The social networking sites are already seeing growth in formal and informal job postings.

With employees arguably being your only asset - what are/can you do to build a firewall which protects you from employee turnover... which many top performers may see as a " flight to quality".

Action Items

• Communicate to these top performers often and with sincerity how important they are to the company

• Develop specific plans " with the employee" for their growth and development.

• Seek them out in the solving of problems and the development of innovative solutions:

• Do not take them for granted: Keep them involved in the implementation of their ideas and suggestions.

• Praise them in public: Recognition in the presence of their peers and management reinforces your commitment to them as to their being valuable.

• Are there conferences, conventions, organizations to which they can be exposed. Where they can share their ideas plus promote your company.

• How creative can you be as regards deferred compensation?

• ASK! Engage the employee in discussing their commitment. Are they looking for another position?

• What are their wants and needs? Listen with sincerity: respond with honesty- promise only what you can deliver: and then deliver: The important aspect is that you communicate that you really care about the employee, their needs, and their future. DON"T ASSUME.

Providing coaching and training services to small and midsized firms. Specialists in innovative solutions to keep employers at the head of the curve. Extensive executive coaching repertoire including mentoring and 360 assessments, Profile XT coaching tools.

Visit our website at http://www.rlhassociates.com for more information. Let's chat - call 262-903-1602.

Employee Retention - Protecting Your Most Important Asset