1. Do you expect flexibility from employees? ....But the company is rigid with policy and procedures.
2. Your company is described as 'family'. Which title best describes it: Gossip Girl - 7th Heaven - Survivor - Father Knows Best?
3. When someone defines their personal role within the company...is it more about title or what they do and who they help?
4. Are staff afraid....to laugh, to talk, to provide input, to offer solutions, to fail? Understanding personal fears leads to clarity.
5. As a team leader - does your team deliver more than you expect? Is it skill, talent, personal motivation or perhaps "how the work environment feels to them."
6. When was the last time your group - truly celebrated? Beyond birthday's...how does the organization celebrate accomplishments?
7. If you were to ask team members - what makes the boss happy? Just how close is their answer to the truth.
Often when we meet with companies - the leader or employee may say - we've got a great company...then we wait for the 'buts" statement. The 'buts' sentence can be finished in a variety of ways - it may be; people are cranky, they're unengaged, I wish they'd be more accountable, we used to feel like a family ...Those feelings aren't robust anymore, now people are really quiet, something isn't right, or I don't know, personally I've been swamped. I'm not sure how they feel.
People matter, people make the difference and people solve problems. If the culture is unhealthy...leaders are dismissing their greatest resource.
By Mike Krutza
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