If you own a franchised outlet, then you know that one of the major considerations is having great employees. Quality labor means that your customers will have a better experience and generally better customer service, but how do you go about hiring great employees, when the quality of labor in the United States is at an all time low? Now, each franchisor has their own plan for hiring thus, you should follow the franchisors plan and also write down these five tips;
1. Do not hire employees who show up late for the interview, no matter what excuse they give you.
2. Pay attention to how the potential employees dress when they come into the interview.
3. Listen to the potential employee's words very carefully to determine if they are well spoken, properly educated and to make sure that they are not in some kind of a gang.
4. Ask them about drug use and look them in the eyes. You can usually tell if someone is a drug user by the way they answer the questions when it comes to drug use.
5. Always ask for references and call on those references to make sure that the potential employees are the type of people you're looking for.
Just because your franchisor has a special hiring plan in their confidential Operations Manual does not mean you should not use common sense and your own best judgment when interviewing employees. Be sure to write down these five tips and do not hesitate to remove any name of any potential employee from your list if they do not pass the scrutiny.
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